About

Gerry McGovern

Partners





Partners: Customer Carewords

Netlife Research
Netlife Research Netlife Research is a user-experience consultancy based in Oslo, Norway. We are dedicated to creating user-friendly solutions that our clients and their customers love. Founded in 2000, we have more than 10 years of experience in the field of web usability, user experience, human-computer interaction and graphic design. More


Neo Insight, Inc.Neo Insight logo
Neo Insight, Inc. is a Canadian usability evaluation and design consultancy serving both public and private sector clients. The company focuses on enhancing the customer experience by improving usability and matching the potential of new technology to business and users' needs. More


WebbrådgivarenWebbrådgivaren logo
Webbrådgivaren is our Swedish partner, a company focusing on web and intranet strategy. Webbrådgivaren works with a wide range of organizations: government, multinationals, media companies, small and medium-sized enterprises. Through owner Fredrik Wackå, Webbrådgivaren is active in several of Customer Carewords' international projects. More

 

Sabel OnlineSabel Online logo
Sabel Online specializes in online communications in the broadest sense of the word. We advise our customers on strategic communications, perform target group and other online research, provide interaction and graphical design, and develop websites, intranets, social media campaigns, et cetera. And we monitor our clients' online endeavours as well as provide site management and editorial services to consistently optimise their results. More


The Customer Respect Group logo The Customer Respect Group
The Customer Respect Group is an international research and consulting firm that uses its Customer Respect Index (CRI™) structured methodology to help companies improve the online experience. The methodology identifies barriers that will reduce website effectiveness and, consequently, frustrate customers completing key tasks. More


Brian Lamb
Brian LambWith over a decade of experience of working on content management and web services with government and private sector organisations, Brian is an experienced project manager and business analyst. More




Bob Johnson
Bob JohnsonBob is president of Bob Johnson Consulting, LLC. Working exclusively with colleges and universities, his specialties include creating web content that engages visitors, competitive website reviews, and interactive communication strategies for advancement and enrollment. More



Dr Barry Hagan
Barry HaganBarry has extensive experience in marketing, business process, business development, management consulting, and the strategic application of managing web content. Since 2000, Barry has worked with Customer Carewords and been responsible for leading, developing and delivering client projects and workshops. Client assignments have been for private and public sector organisations, for intranets and public websites. More



 
       
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