
Partners: Customer Carewords
Netlife Research
Netlife Research is a user-experience consultancy based in Oslo, Norway. We are dedicated to creating user-friendly solutions that our clients and their customers love. Founded in 2000, we have more than 10 years of experience in the field of web usability, user experience, human-computer interaction and graphic design.
More
Neo Insight, Inc. Neo
Insight, Inc. is a Canadian usability evaluation and design consultancy
serving both public and private sector clients. The company focuses on
enhancing the customer experience by improving usability and matching
the potential of new technology to business and users' needs. More
Webbrådgivaren Webbrådgivaren
is our Swedish partner, a company focusing on web and intranet
strategy. Webbrådgivaren works with a wide range of organizations:
government, multinationals, media companies, small and medium-sized
enterprises. Through owner Fredrik Wackå, Webbrådgivaren is
active in several of Customer Carewords' international projects. More
Sabel
Online Sabel Online specializes in online communications in the broadest sense of the word. We advise our customers on strategic communications, perform target group and other online research, provide interaction and graphical design, and develop websites, intranets, social media campaigns, et cetera. And we monitor our clients' online endeavours as well as provide site management and editorial services to consistently optimise their results. More
The Customer Respect Group
The Customer Respect Group is an international research and consulting
firm that uses its Customer Respect Index (CRI™) structured methodology
to help companies improve the online experience. The methodology
identifies barriers that will reduce website effectiveness and,
consequently, frustrate customers completing key tasks.
More
Brian Lamb
With
over a decade of experience of working on content management and web
services with government and private sector organisations, Brian is an
experienced project manager and business analyst. More
Bob Johnson
Bob
is president of Bob Johnson Consulting, LLC. Working exclusively with
colleges and universities, his specialties include creating web content
that engages visitors, competitive website reviews, and interactive
communication strategies for advancement and enrollment. More
Dr Barry Hagan
Barry
has extensive experience in marketing, business process, business
development, management consulting, and the strategic application of
managing web content. Since 2000, Barry has worked with Customer
Carewords and been responsible for leading, developing and delivering
client projects and workshops. Client assignments have been for private
and public sector organisations, for intranets and public websites. More
|
|