Your customers come to your website to complete top tasks. Customer Carewords gives you facts, not opinions, on what your customers' top tasks are. Intranet Government Business University Customer Carewords		Measure how long it takes your customers to complete top tasks. Baseline metrics for measuring performance improvements of top web tasks. Suggested improvements to your top tasks. Improve task completion, and gain significant revenue or cost benefits. Task measurement		2-minute survey: unique rating system based on 3 major areas: Content: Accurate, Up-to-date, Complete, Plain language Social: Contactable, Participative, Transparent, Ratable Architecture: Search, Navigation, Layout, Visual Appeal, Speed Customer Centric Index		Previous webinars on task management
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