Customer Top Tasks
Find out what matters most to your customers.
- Identify the top tasks of your customers.
- Identify tiny tasks–the ones that are getting in the way.
- Tried and trusted approach. Used by Cisco, NetApp, Microsoft, Toyota.
Measure customer experience on your website or app.
- Measure success rates and completion times for your customers’ top tasks.
- Create a continuous improvement model.
- Manage with facts, not opinion.
Top Tasks Training
Learn by doing. Develop your own Top Tasks skillset.
- Expert training in how to implement top tasks on your own.
- Comprehensive guidelines and training materials.
- Tools and templates.