An Event Apart, Washington DC, April 13
An Event Apart, Seattle, May 11
An Event Apart, Boston, June 29
An Event Apart, Minneapolis, Aug 17
An Event Apart, San Francisco, Dec 14
Mon, Sep 2, 2019 4:00 PM – 5:00 PM IST
How to design the Top Tasks question. The importance of category questions and experience factors (Customer Centric Index). Getting enough votes.
Adrian Swinscoe podcast (Sep, 2018)
In this interview, Gerry talks about the Top Task Management framework and how it can help organisations become more customer centric.